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How to Silence Grafana Alert in Scale3 Autopilot

Silencing an alert in Grafana means temporarily disabling notifications for a specific alert or set of alerts. This can be useful during maintenance, upgrades, or when working on resolving an issue.

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Table of Contents

1. Prerequisites
2. Steps to Silence an Alert
3. Conclusion

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Prerequisites

• Knowledge of the specific alert or alerts you want to silence.

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Steps to Silence an Alert

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1. Access the Grafana Dashboard

Open Scale3 Autopilot then navigate to the specific node monitoring dashboard.

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2. Navigate to the Alerting Section

Click on the ‘Hamburger menu’ icon on the left sidebar, then click on ‘Alerting.‘

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3. Find the Alert You Want to Silence

You can search for the alert by name or filter by state, folder, or tags. Click on “State”

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4. Silence the Alert

• Under the “Firing” dropdown you will see the alert name and details
• Click the ‘Silence’ button. This will stop the alert from being evaluated and notifications from being sent.

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5. Choose slience duration

In the Slience start and end section, select how long the alert should be silenced for. You may add a note or annotation to document why the alert was silenced in the comment section. Also add your name in the Created by section then click on the Submit button.

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5. Verify the Alert is Silenced

On the Silences page, you should see the alert you just silenced in an ‘Active’ state. You can unsilence the alert by clicking the ‘Unsilence’ icon.

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Conclusion

Silencing alerts in Grafana is a straightforward process that allows you to temporarily disable notifications for specific alerts. This can be particularly useful during maintenance or when addressing known issues. Always remember to un-pause alerts once the work is complete to ensure that your system continues to be monitored effectively. If you have any specific questions or need further assistance, contact us using the chat icon in-platform or email support@scale3labs.com .